Updating Results

Citibank Philippines

  • 1,000 - 50,000 employees

2022 Information Security (CISO) – Identity & Access Management (GIAM) - Analyst 1 null

Taguig City

Opportunity Expired

Working at Citi is far more than just a job. A career with Citi means joining a family of more than 220,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community, and make a real impact.

Opportunity details

Opportunity Type
Graduate Job
Salary
PHP 28,574 - 30,923

Prosple salary estimate

Application dates

Minimum requirements

Accepting International Applications
No
Qualifications Accepted
I
Computer Science (all other)
Computer Systems and Networks
Data Science
Programming & Software Engineering

About Citibank Philippines

Citibank started in the Philippines in 1902 when its predecessor, International Banking Corporation, established a branch in Manila. More than 100 years later, the company has provided consumer banking, corporate banking, transactional banking, and treasury services.

Your role

An Identity and Access Management Analyst 1 is responsible for administering access within a variety of banking applications and systems. The objective of the role is to manage roles and access privileges within compliance to the set information security policies and standards.

  • Demonstrate an understanding of the security layer managed through access administration in the different systems
  • Support Global Identity and Access Management (GIAM) operation including weekends and public holidays on a rotational basis, as well as assigned on-call emergency support
  • Learn the process modules on administering access in multiple supported systems
  • Complete access-related customer requests within operational thresholds on timeliness and accuracy
  • Provide troubleshooting support on system access related issues
  • Handle customer interactions in a manner adhering to the customer service guidelines
  • Provide on-call support as needed and scheduled support during weekends and public holidays on some occasion
  • Have good team working skills and ability to work in a fast-paced and high-volume operations
  • Manage multiple tasks with strong analytical, documentation, and communication skills, both oral and written 
  • Identify potential opportunities and concern to raise to the manager's attention
  • Raise ideas to improve security controls, customer experience, and/or process efficiency
  • Analyze and interpret request volumes to make sound judgement on day-to-day output and improve the process
  • Demonstrate particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by complying with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and reporting control issues with transparency

Training, development & rotations

Citi employees have access to a range of career development and learning resources to enhance their ability to perform in their current roles and prepare for future opportunities. They offer flexible solutions that enable learning when, where, and how it is most effective for employees, and they continue to expand their program offerings. They also provide a range of internal development and rotational programs for leaders at all levels, and they continue to evolve those programs to meet new needs. Their Global Consumer Operations programs help high-performing employees build the skills to transition to the manager and supervisory roles, and 80 percent of participants have been or are on a path to promotion.

Compensation & benefits

  • Bereavement assistance
  • Health and life insurance
  • Performance bonus
  • Retirement plan
  • Staff loan
  • Tuition reimbursement

Career progression

Citi is committed to a diverse and inclusive workforce that represents the places where they operate and the clients they serve. They believe in a workplace where everyone feels comfortable coming to work as their whole self every day. Their culture of belonging and inclusivity makes Citi a place where everyone can thrive and advance their careers.

They value the unique backgrounds, identities, and experiences their employees bring to work every day. Citi is truly committed to fostering a culture of inclusion where they champion success, regardless of race, ethnicity, or any other factor of diversity.

Work life balance

Fresh grads should expect a fast-paced work environment at Citibank Philippines. Successful candidates may find it difficult to strike a healthy work-life balance during their first year.

Despite the challenges, young new hires should expect to learn a lot and be rewarded for excellent performance. As the biggest foreign bank in the country, they can also explore different career paths at the company.

At Citi, you will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you. From analysts to executives, their people operate as one team where each voice is heard, and each perspective is appreciated.

You will have the opportunity to work with colleagues from unique backgrounds and experiences on projects and solutions that are equally diverse. They believe that diversity makes them stronger, and they actively work to ensure that their team is inclusive and representative of the amazing people they serve.

Company culture

The biggest challenge for fresh grads would be the extended work hours at Citibank Philippines. For instance, CSRs work on shifting schedules, holidays, and weekends. They also need to overcome the struggles of dealing with irate clients.

On the bright side, insiders described the workplace culture as one that’s driven by meritocracy. Employees feel valued when they accomplish significant tasks, which is evident in a recognition-based culture.

The competitive salaries and generous benefits compel most people to perform well. While the workload can be hectic, insiders shared that it becomes easier because of the collaborative work environment.

They have a variety of programs that help employees balance their work and life, including generous paid time off packages.

About you

  • Bachelor’s Degree/University degree of any course or equivalent experience
  • Consistently demonstrates clear and concise written and verbal communication in the English language
  • Aptitude to learn a number of applications and/or systems at a level at which one can understand how to administer access
  • Utilize Microsoft applications to create and maintain files (MS Excel, MS Word)
  • Proven excellent customer relationship management skills
  • Basic understanding of data quality, information security, and cyber security risk
  • Basic understanding of Windows desktop operating systems, Mainframe and Unix server, and/or databases
  • Basic understanding of password management tools (i.e. CyberArk)

How to apply

To apply for this position, simply click the “Apply” button on this page.

Source/s

  • careers.citigroup.com
  • ph.indeed.com

Graduate Success Stories


  • Graduate stories
I love my job because I get to interact with people from diverse backgrounds and nationalities. It hones my communication skills as I adapt to different ways of speaking and interacting.

Rafael John Pabustan