Customer Lifecycle Analyst null

About Home Credit Philippines

Founded in 1997, Home Credit is an international consumer finance provider with operations in 8 countries. They focus on responsible lending primarily to people with little or no credit history. Their services are simple, easy, and fast.

Your role

CRM Lifecycle Analyst will be responsible for analytical and reporting of the whole customer lifecycle, regular in-depth reviews, and strategy suggestions of acquisition as well as existing part of the HCPH portfolio to ensure the partnership between the company and customer is managed in the best way possible.

CRM Lifecycle Analyst will be also on regular basis in touch with key stakeholders and streams to align all lifecycle activities and ensure data quality and up-to-date information flow.

Training, development & rotations

Home Credit fosters its employees’ professional and career development and offers a series of excellent training programs. They provide equal opportunities for growth to all of their employees. When joining the company, each employee undergoes a valuable period of induction training to welcome you as a new member of the team, familiarize you with the company, its values, and strategic goals, and equip you with everything you need for a successful start to your new career.

They listen to their employees and appreciate your feedback and seek to offer you every opportunity to thrive and develop within Home Credit.

Compensation & benefits

They offer its employees a competitive remuneration package based on company and individual performance against agreed personal goals and company targets and a range of additional benefits including social activities such as team-building exercises, workshops, or employee parties. Good performance is wholly recognized and achievement of professional goals and objectives is rewarded. 

• Performance-based bonus.
• Nontaxable Allowances.
• Leave credits for vacation, sickness, and emergency purposes.
• HMO (2 weeks from start date).
• Life Insurance upon hiring.
• Monetary assistance for maternity and emergency cases.
• Accident Supplementary Pay.
• Be part of the number 1 Tech-driven consumer finance in the Philippines.
• Understand why we're AON's 2017 Best Employer.
• A dynamic and multicultural work environment that encourages endless learning and nurtures passions and skills.

Career progression

For committed and motivated Masters’ degree students – a talent program that offers those who are interested in working in one of the countries where they operate the chance to gain key skills in their offices while they are completing their final year of studies. Over their year-long “internship” at Home Credit, students work with them, taking part in a tailor-made program with their mentor and help from their colleagues – learning about everything from accounting to risk management and customer relations.

Company culture

Home Credit is committed to providing all of its employees with the foundation that they need to grow within Home Credit and the chance to fulfill their specific career needs. They expect dedication and hard work, but at the same time will provide a creative and dynamic working environment and a corporate culture that fosters an atmosphere of congeniality and progression.

Home Credit is known for its open and informal communication culture; a balanced mix of team, individual, and project work; healthy respect for the diverse experience and variety of opinions of employees; roles and management system with clearly defined responsibilities and powers; and a receptive environment where employees can shape their future and contribute to the development of the company.

About you

• Bachelor's Degree 
• Fresh Graduates are welcome to apply!
• Knowledge of SQL and PowerBI or BI tools
• Experience with various data coming from different sources
• Understanding customer journey impact on profitability

How to apply

To apply for this position, simply click the “Apply” button on this page.

• Search for roles that are best suitable for you on their list of career opportunities.
• Submit your profile by accomplishing the online application form.
• You will receive an email or a call within 48 hours from their Recruiters regarding the results of your initial screening.
• Get ready for your interview.

Source/s:

• homecredit.net.com
• ph.prosple.com
• salaryexpert.com