Home Credit Philippines
Operations Analyst null
Taguig City/Quezon City, Metro Manila
Opportunity Expired
Support local OPS management in continuous improvement
Opportunity details
Opportunity Type
Graduate Job
Number of Vacancies
2
Application dates
Minimum requirements
Minimum Prior Qualification
Bachelor
Accepting International Applications
No
Qualifications Accepted
B
Accounting, Commerce & Finance
Actuarial Studies
Business Administration & Management
Economics
Human Resources
Leisure, Hospitality, Tourism & Retail
Marketing, Advertising & Public Relations
Transport, Logistics & Procurement
E
Aerospace Engineering & Aviation
Automotive & Transport Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Engineering Management
Environmental Engineering
Fire & Safety Engineering
Geomatic Engineering
Manufacturing Engineering
Marine Engineering
Materials Engineering
Mathematics & Statistics
Mechanical Engineering
Mining Engineering
Petroleum Engineering
Renewable Energy Engineering
Robotics & Mechatronics Engineering
Engineering & Mathematics (all other)
Geotechnical Engineering
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Programming & Software Engineering
Video Game Development
Design & User Experience
Working rights
Read moreAs part of our growth, your task will be:
- Proactively participate in managing and improving business processes by identifying operational issues, project requirements/systems risks; analyzing operations' process/metrics; and preparing alternative solutions.
- Collaborate with process management/improvement team for project implementation and process optimization in the company.
- Participates in various roles in process improvement activities (projects), mainly at the field of process: AS-IS descriptions and TO-BE proposals.
- Participates as a special knowledge holder for business/operational processes in collaboration of IT and organization's key members.
- Support local OPS management in continuous improvement by:
- Ensuring consistency, accuracy and efficiency in OPS processes, metrics, systems and reporting.
- Performing of second level control for data integrity and security.
- Supporting new process development in cooperation with country COO.
- Analyzing current and existing OPS processes/metrics by monitoring operation´s productivity, optimize operational cost and improve customer's experience.
- Developing dashboards, adhoc reports and statistical study that support operational metrics and problem resolution.
- Maintaining quality service by establishing and enforcing organization standards.
- Contributing to team effort by accomplishing related results as needed.
You know you are the perfect fit if you have:
- Bachelor's degree (preferred in Physics, Mathematics or Statistics, Economics & Engineering)
- No previous work experience is explicitly required, though some part-time or junior experience from relevant position will be considered an advantage.
- Analytical and problem-solving skills are a must.
- Knowledge in any programming language or statistical tools (Python, R, MatLab, STATA, etc) and Microsoft Office Suite(Word, Excel-VBA, PowerPoint) are required.
- Experience in process design, implementation & measurement for operation/ anti-fraud/ collections and knowledge in any business intelligence tools (SQL, PowerBI, and others) is an advantage.
- English language –active, as daily communication within the company will be in English.
- Currently in a Work-from-Home set-up; but office location is based in Vertis North, Quezon City.
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Entry pathway
Degree or Certificate
Minimum Level of Study
Associate Degree or higher
Study Field
B
Accounting, Commerce & Finance
Actuarial Studies
Business Administration & Management
Economics
Human Resources
Leisure, Hospitality, Tourism & Retail
E
Aerospace Engineering & Aviation
Automotive & Transport Engineering
Biomedical Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Work rights
The opportunity is available to applicants in any of the following categories.
Citizen
Philippines
Philippine Citizen
Philippine Permanent Resident
Philippine Temporary Work Visa
Graduate Success Stories
"My teammates have backgrounds working abroad for major tech companies, so I get exposure to best practices while working at Home Credits"