IT Customer Support Intern null

Your role

Here's what they have planned for you:

• Go through the onboarding program to learn about the products, solutions, and business. 
• Learn how to attend to customer inquiries and problems in varying critical and non-critical situations. 
• Grow your technical expertise in many areas and specifically develop your troubleshooting skills and mindset 
• Help with improving internal processes, customer experience, and the quality of service they are providing. 
• Be matched with a mentor so that they ensure maximum benefit from this program for you.

About you

You may be the right person for if you:

• A fresh graduate or final-year undergraduate student in search of academic internship/on-the-job training (OJT) within a multinational company.
• Have educational background in engineering, technology, or other equivalent fields.
• Aim to be an engineer who understands both the technical and business sides of IT solutions.
• Have excellent communication skills.
• Are amenable to working at least thrice a week from the office in Bonifacio Global City, Taguig City.

Note: The Asia Internship Program starts on September 2024 and lasts 6 months.

Benefits

Why interns choose Infobid

• Possibility to land your first job – Every apprentice who is selected for the program will have a chance to get a permanent job offer at the end of the apprenticeship, based on their performance and business needs.
• Paid program -  Apprenticeship is a paid program.
• Never a dull moment – They work with powerful companies with strong impact, which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries daily.
• Learn as you grow – You will learn through practical work and get continuous feedback from your mentors, helping you improve and progress.
• More Infobip benefits after you join us after the apprenticeship – Competitive salary, travel allowance, expatriate compensation packages for your business trips, rewards and holiday bonuses, a team taking care of all the equipment you need, team building and other organized activities, organized sports, kitchen stocked with the usual suspects... Talk about a balanced lifestyle!

Training & development

During the program, you'll work as part of a team and have a dedicated mentor to support your learning and professional development. Your mentor will provide regular feedback on your work. They value soft skills as much as technical skills, so every intern undergoes an upskilling journey. This program helps you develop and improve communication, presentation, feedback, and organizational skills.

Career progression

At Infobip, career progression is driven by a passion for technology and innovation. Developers with experience in integrating APIs into existing systems will find opportunities to work with Infobip's omnichannel communication solutions. For beginners, Infobip offers internships where you can apply your knowledge to real business projects, culminating in a graduation ceremony that marks the end of the internship journey.

Source

The following sources were used in researching this page:

• infobip.wd3.myworkdayjobs.com/en-US/InfobipCareers/job/Manila-Philippines/Customer-Support-Intern_JR102170
• infobip.com/careers/internship