Ensure business requirements are captured, analyzed, accurately documented, and validated with SMEs.
Provide recommendations and/or generate solution ideas to achieve the goal.
Support the preparation of business case for automation opportunities.
Assist with scheduling, capacity planning, forecasting, quality monitoring and generating of reports to show productivity and performance changes.
Support in analyzing work volume variances to forecast and provide direction to adjust work schedule and staffing accordingly.
Monitoring KPIs to meet agreed service level targets.
Use Visual Basic in Microsoft Applications, including Excel, Access, Word, and PowerPoint processes to speed up complex tasks and drive efficiency.
Use Advanced Excel capabilities, including pivot tables, lookups, complex formulas and graphing to streamline business processes.
Skills / Competencies to be developed after the Internship Program:
Business Analysis
Workforce Management
Project Management
Change Management
Stakeholder Management
Process Optimization
Management Reporting
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Entry pathway
Degree or Certificate
Minimum Level of Study
Bachelor or higher
Study Field
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Work rights
The opportunity is available to applicants in any of the following categories.
country
eligibility
Philippines
Philippine Citizen
Philippine Permanent Resident
Graduate Success Stories
Graduate stories
"I have also always felt at home with math and computer-related subjects so I’m happy to have a career out of my passion for tech"