2022 Customer Support Associate null

Responsibilities

• Follow Worldwide Sporting events.
• Attend to all Sports analysis platform related inquiries.
• Respond promptly to clients’ inquiries through emails or any of the company portals
• Coordinate with different departments on inquiries and concerns pertaining to the Sports analysis platform.
• Provides necessary updates and reports on service deliveries for client.

Requirements

• Candidates must have completed Bachelor’s/ College degree in Communications, Management, Business Studies/ Administration/Economics or equivalent
• Customer Service experience handling US based account is an advantage
• Fresh Graduates are encouraged to apply
• Excellent customer service skills
• Excellent English communication skills both oral and written
• Excellent problem solving and analytical skills
• Must be good in composition of business emails
• Can work under pressure
• Proactive and responsive
• Organized and detailed oriented
• Able to multitask efficiently
• Can quickly grasp to new concepts
• Acquainted with worldwide sports is an advantage
• Proficient in using the computer operations (internet and commonly used software applications)
• Can work on a flexible work schedule and during weekends and public holidays
• Amenable to work onsite