Maxicare Healthcare
2022 Customer Support Specialist null
Taguig, Pasig City and Quezon City
Opportunity Expired
This position will provide support to the members during their availment, and responds to concerns and inquiries either through phone or email communications
Opportunity details
Opportunity Type
Graduate Job
Salary
PHP 216,000
Application dates
Minimum requirements
Accepting International Applications
No
Qualifications Accepted
B
Accounting, Commerce & Finance
Actuarial Studies
Business Administration & Management
Economics
Human Resources
Leisure, Hospitality, Tourism & Retail
Marketing, Advertising & Public Relations
Transport, Logistics & Procurement
Working rights
Read moreYour role:
- Screens and assesses coverage or non-coverage availments for quick response or resolution of cases
- Documents all captured transactions in the call management suite
- Collaborates with Team members to achieve the Key Result Areas set by Management
- Creation of timely and accurate LOA based on member's requirements
- Responds to availment queries and complaints or escalate them to the departments or units in charge.
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Entry pathway
Degree or Certificate
Minimum Level of Study
Bachelor or higher
Study Field
B
Accounting, Commerce & Finance
Actuarial Studies
Business Administration & Management
Economics
Human Resources
Leisure, Hospitality, Tourism & Retail
Work rights
The opportunity is available to applicants in any of the following categories.
Philippines
Philippine Citizen