2022 Special Accounts Associate null

About Metrobank Company

Established in 1962, the Metropolitan Bank & Trust Company has become the premier universal bank and among the foremost financial institutions in the Philippines.

Your role

The job holder will be responsible for the management and resolution of assigned delinquent MetroHome, MetroCard, and CTS loan accounts. Closely coordinate with the booking branch and/or servicing CLBCs for the assigned delinquent loan accounts.

• Assists the Special Accounts Officer (SAO) in the gathering and preparation of documents (i.e. payment ledgers, statement of accounts, etc.) necessary when endorsing an account to SAMD or RLD.
• Provide computation of the amount due to the front-end collection unit, as requested.
• Prepare a Special Instruction Sheet (SIS) upon confirmation of payment.
• Prepares Statements of Accounts (SOAs) for defaulting consumer loan accounts, as well as accounts endorsed to RLD for foreclosure.
• Generates Payment Ledgers for defaulting consumer loan accounts.
• Requests CRG for updating of BVR, EVR, and/or PDRN if the client cannot be contacted or is avoiding/ignoring collection calls.
• Prepares individual collection monitoring reports or other similar reports, as may be required.

Compensation & benefits

According to current employees, Metrobank offers attractive benefits, including :

• clothing allowance
• medical allowance
• mid-year bonus, CBA, 13th-month pay, and performance-based bonuses.
• To ensure salary competitiveness, Metrobank's compensation package is regularly reviewed and benchmarked against other banks through annual compensation and benefits surveys conducted by Towers Watson. 

Career progression

Metrobankers are exposed to various fields of specialization and mentorship opportunities from the best professionals in the industry, allowing them to grow as full-fledged bankers. And with the help of the Metrobank Foundation, they make an impact in people's lives, redefining what it means to have a happy and meaningful career.

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Work-life balance

Metrobank advocates a work-life balance that allows for the professional and personal growth of their people, and keeps them motivated and energized. The Bank also gives adequate paid time off to allow them to attend to personal and family matters.

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Company culture

Through the Metrobank Academy, the company encourages ethical and behavioral skills to develop a culture of responsibility and accountability. Metrobank boasts of a dynamic culture anchored on continuous learning, constant innovation, and a commitment to nation-building.

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About you

• Open to fresh graduates with Bachelor’s Degree in any business-related course (BSBA)
• Must have strong written and verbal communication skills
• Previous collections experience is an advantage
• Loan documentation, remedial or loans operations background is an advantage

How to apply

To apply for this position, simply click the “Apply” button on this page.

The company follows the standard recruitment process for most roles.

• Applicants are requested to apply online.
• Online examination.
• Those who pass the exam get to move forward with a series of 1-on-1 interviews.
• The process may be more rigorous for higher roles with exams and interviews coming one after the other. 

Source/s:

• metrobank.com
• ph.prospel.com
• youtube.com
• salaryexplorer.com