Customer Service Planner null

About NutriAsia

Established in 1991, NutriAsia is a Philippine food company and the leading producer of condiment products in the country, with beloved brands such as Datu Puti, UFC, Silver Swan, and Mang Tomas, amongst others.

Your role

• Executes the plans about the customer service level of the accounts.
• Document all inquiries, requests, resolutions, and follow-up tasks.
• Escalate inquiries and requests as necessary to the appropriate department or person following outlined guidelines.
• Meet quantitative performance metrics as outlined.

Training & development

NutriAsia invests heavily in training and development, using a combination of online learning, synchronized learning activities, and self-paced learning modules.

Benefits

NutriAsia benefits and perks, including:

• Insurance Benefits.
• Retirement Benefits.
• Vacation Policy. 
• Annual performance bonus.
• Government-mandated benefits.
• Free transportation & free meals.
• Health Care Program.

Career progression

You will greatly benefit from NutriAsia’s nationwide organization – exposure to other teams and departments from all over the country and a chance to demonstrate and develop the skills you need in your desired career path. Everyone is encouraged to think out of the box and to be innovative and progressive.

Work-life balance

The company also promotes work-life balance among its employees through:

• Work-Life Integration Program - it's about bringing work and life closer together.
• Outreach Program and sustainability initiatives that benefit the country and the communities where the company operates. 

Company culture

As NutriAsia grows with time, it takes pride in its culture of respect, belongingness, equality, diversity, and inclusion. They celebrated Pride Month to reinforce this culture. Their Masarap, Masaya culture is also Makulay!

About you

• Excellent interpersonal and communication skills.
• Comfortable working in a high-volume role.
• Demonstrated ability to prioritize tasks and manage time efficiently.
• Proficient in Microsoft Office.

How to apply

To apply for this position, please click on the "Apply on employer site" button on this page. On the career page, please click "Submit Application".

Source/s:

• nutriasia.com
• youtube.com
• glassdoor.com