2022 Sales and Service Associate/ Bank Teller null

About Philippine National Bank

PNB started in 1916 as a commercial bank owned by the Government of the Philippines. The financial institution originally catered to agricultural and industrial clients, as well as supporting the government’s economic development efforts.

The bank also served as the de facto Central Bank of the Philippines until 1949. PNB eventually became the country’s first universal bank by 1980. 

Your role

Responsible for balancing branch totals, clearing, preparation, and submission of reports, and other related back office functions. In-charge of account opening and other platform functions; deposit account servicing, and processing of payments, receipts, and monetary transactions.

Training, development & rotations

PNB offers a six-month management training program for qualified fresh grads with a business or IT degree. Management trainees (MTs) must have no failing marks in any subject.

During the program, MTs develop technical competencies that are important for becoming PNB officers. The bank may designate MTs to a specific city in Metro Manila as their work location.

Compensation & benefits

PNB offers dental and medical coverage to its employees. Other benefits include:

• 16th-month pay
• Allowances (eg clothing, meals)
• Maternity and paternity leave
• Paid sick and vacation leaves
• Performance bonus; and
• Retirement and investment plans.

In 2020, the company added COVID-19-related hospitalization expenses for employees’ healthcare coverage.

Career progression

Fresh grads with an inherent knack for customer service and excellent interpersonal skills will be a perfect fit for PNB. As an established financial institution, the company offers job security for qualified candidates even during uncertain times.

Fresh grads with Fookien or Mandarin fluency will stand out. PNB doesn’t require employees to be fluent in these languages, but it will give them an edge.

Company culture

PNB’s workplace culture has caught the attention of award-giving bodies. For instance, the bank won CMO Asia Awards’ Best Employer Brand in 2019.

The Asian Banker Leadership Achievement Awards also recognized PNB as the Best Managed Bank in 2020 during the COVID-19 pandemic.

PNB also ranks among the Top 100 Graduate Employers in the Philippines for 2021. Many insiders agree that the company is a great place for fresh grads to start a career—mainly because of competitive benefits and extensive learning opportunities.

The biggest challenge for young new hires at PNB would involve the pressure of dealing with different clients. This is particularly true for customer-facing jobs like bank tellers.

In terms of work-life balance, many employees work during regular business hours from Monday to Friday. It’s one reason behind the bank’s decent employment retention rate (ie 5.3 years median tenure).

About you

• Candidate must be a graduate of any Business-related course.
• Has good scholastic records and proficiency in computer (Word, Excel, PowerPoint, Outlook).
• Proficient in both verbal and written English communication.
• Can work under pressure and has a high degree of integrity.
• Must be keen on details and has a very good customer service orientation.
• Ability to speak Mandarin and/or Fookien is an advantage, but not required.
• Fresh graduates are encouraged to apply.

How to apply

To apply for this position, simply click the “Apply” button on this page.

• Online application
• Pre-employment test
• HR interview
• Final interview

Source/s:

• ph.prosple.com
• pnb.com