Customer Service Associate null

Your role

Prime Technology Specialist Inc. is looking for aspiring individuals to join their ranks as a Customer Service Associate in Mandaluyong, Philippines.

Main responsibilities of the position include:

• Handling client's inquiries and concerns pertaining to their healthcare coverage;
• Issuing outpatient approval codes to accredited hospitals, clinics and dentists;
• Coordinating with different departments to address client's needs;
• Escalating to immediate supervisor cases that needs approval higher authority. (i.e. urgent cases, unresolved complaints, priority members)
• Performing other tasks assigned by immediate superior.

About you

They are looking for individuals with these qualities:

• Graduate of any 4-year course; Bachelor's Degree in Nursing, Medical Science or equivalent would be an advantage
• Fresh / Entry level applicants are welcome to apply
• Ability to multitask while working under minimal supervision
• With high analytical skills and detail oriented
• Good interpersonal and communication skills
• Willing to be assigned in Pasig area and report on-site on a Shifting Schedule

Benefits

Employees express excitement upon joining Prime Technology. The company provides enjoyable work environment with supportive colleagues which is ideal for recent graduates starting their careers.

Training & development

Prime Technology fosters a fun and collaborative work environment. Employees experience growth through challenges, supportive teammates, and gained valuable skills.

Source

• primetech.ph
• indeed.com/primetechnology