Management Trainee null

About Rentokil Initial 

Rentokil, the experts in pest control, have stood for effective control ever since they were founded in 1965 in the Philippines and 1925 in the UK. Since then, they have provided effective and reliable pest control to commercial and residential customers and have grown to become the Philippines' largest and most trusted pest controller.

Your role & responsibilities

Service Efficiency

• Ensure Service Operations’ compliance to Reporting Services (QPMS/Semi-QPMS), Termite Management Program.
• Conduct technical advisory for Services that require site inspection.
• Ensure accurate and on-time submission of reports agreed with the customer.
• Undertake periodic inspections of HD/KA customers and discuss fully finding results and recommendations. Seek agreement on the action plan.

Administration and Policy Directive

• Assist the technical manager in planning, scheduling, and preparation of suitable training materials, the technical manager in updating the Authorized Product List, and coordinate requests on addition and removal from the list. Coordinate with the procurement department and chemical supplier on supporting documents.
• Assist the technical manager in conducting service audits and monitor the status of TPA (Technician Performance Assessment).
• Assist in any program that supports quality service within the division.
• Extend assistance to branch operations in promoting company products and services and achieving business objectives.
• Supervise and assist specific branch service operations as required after consultation with the branch & technical manager.
• Provide insect identification service for branches which yet to have the capability to complement those that have.
• Constantly improve or upgrade knowledge of Pest Management through private study, membership of the association, attendance at the course, study of technical literature provided by the company, and practical experience in the field.
• Identify cases where recurrent infestation and/ or lack of customer cooperation, require follow-up action by the local branch.
• Submit recommendations and reports with appropriate chemical treatment or monitoring recommendations to the Branch or Service Heads.
• Conduct a bi-annual audit and ensure the usage of products in compliance with the Authorize Product List in all Pest Control Branches
• Maintain accurate records of High Dependency / Key Account customers in the current year as a reference for review on the status of the Pest Management Program.
• Ensure proper use, maintenance, and security of the vehicle, and equipment monies provided by the company, and all technical materials/documents are controlled and will not be used for other purposes outside the Company’s interest.
• Drive the policy compliance and zero tolerance policy. Achieve LTAR target set for the year for both Pest Control & Hygiene

Customer Development

• Ensure all Customer complaints & inquiries are acted on as a matter of urgency and importance following the company SOPs and 2/24 promise.
• To be aware and act on potential sales and collection opportunities to help generate additional new business, up-selling, and improve collection.
• Attend required training, meetings, conferences, and other official company functions necessary for business growth, government legislation compliance, and customers’ requirements.

Training & development

The key focus of their learning and development activity is to support and equip colleagues around the world with the knowledge and skills they need to perform in their roles and deliver the best possible service to the customers.

• Their award-winning digital learning system “U+” is the key digital platform for facilitating the development of their people. U+ provides content available in over 30 languages and the platform is being widely used across all regions. Almost all employees have access to U+ with the biggest users being the front-line colleagues, who account for 86% of all users.
• In 2022 they continued to invest in line manager development through the delivery of the Global Virtual Leadership Development Program – Leading the RI Way. Launched in 2021, this program is tied to their 6 Leadership Competencies and is a blended program that offers a range of resources, including live facilitated learning sessions, to enable managers to further develop their skills and competencies in key areas.

Benefits

Here's what you can expect when you join RI...

Benefits from the start date:

• HMO (Health Insurance)
• Group Personal Accident Insurance
• Group Term Life Insurance
• 13th Month Pay

Benefits after 6 months of continuous work and pass the performance evaluation:

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Paternity/Maternity Leave
• Matrimonial Leave
• Bereavement Leave
• Paid Non-working holidays
• other perks

Career progression

Rentokil offers a wide range of roles based on your experience, abilities, and/or level of education. Frequently, new opportunities and positions are created, based on company growth. They can offer their colleagues an opportunity to grow in their expanding industries through innovative technology, company growth, and support for their colleague's personal and professional goals.

Work-life balance

The company is committed to supporting the work-life of its employees. Their programs support every employee in finding the right balance between family, work, and free time. It places a special focus on the compatibility of career and family. The colleagues feel that the roles make good use of their skills and abilities. They are proud of maintaining down-to-earth, friendly atmospheres in their workplaces, which allows colleagues to grow. 

Company culture

Underpinning everything they do is their ‘One Rentokil Initial’ culture. It’s a one-team mentality with a common purpose and set of values, focused on delivering a great customer experience. Their culture is characterized as customer-focused, commercial, diverse, down-to-earth, and innovative. 

About you

If you want to be considered for this role you will need:

• Preferably candidates with a Bachelor's Degree in Agriculture majoring in Entomology or equivalent.
• Fresh graduates are welcome to apply.
• With experience in Technical Operations specializing in handling manufacturing companies with process standards such as GMP, ISO, HACCP, and FSMS.
• With excellent communication skills.
• Proficient in MS Offices.
• Willing to work in Brgy. Kalawaan, Pasig City.

Sources

The following sources were used in researching this page:

• careers.rentokil-initial.com/job/management-trainee
• entokil.com
• youtube.com