2022 Customer Service Representative null

Receive a 10k Signing Bonus once hired!

This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.

Responsibilities:

• Responding to queries and providing assistance for questions and problems.
• Following up with customers to ensure full resolution of issues.
• Running reports to analyze common complaints and problems.
• Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions.

Key Requirements:

• At least 18 months of working experience in the related field is required for this position.
• At least 1 year complete or graduate of any field.
• Proficient in English and must have very good communication skills.
• Good problem-solving skills.
• Familiarity with Customer Service skills and etiquette.

What we Offer: 

• HMO once regularized after 6 months
• Competitive Benefits Package
• Yearly performance reviews and salary increases
• Opportunities for Learning, Personality Development, and Career Advancement
• Young and Vibrant team to work with
• Fun Monthly Employee Engagement Activities
• Earn up to Php 15,000 - Php 20,000

Apply Now!"