Customer Service Representative - French null

About Schneider Electric

Schneider drives digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software, and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centers, infrastructure, and industries.

Your role

• Provides post-sales support via phone/chat/e-mail. 
• Coordinate with other team/support to ensure that every interaction creates the optimal customer experience. 
• Assists potential customers with product selection and configuration. 
• Identifies and routes large opportunities to sales teams for follow-up and closure.

Training & development

Whether you are a professional or a student, Schneider offers a wide selection of training and teaching solutions to enhance your competencies in the right area of expertise. Chart your career path in energy management with a growing catalog of free, award-winning online courses at Energy University. Choose targeted learning paths by energy topic, including data centers, energy and infrastructure, industry, healthcare, and buildings.

Read more here...

Benefits

• Global benefit standards cover family leaves, medical, and life insurance.
• Workplace flexibility.
• Paid Time Off.
• Wellbeing and financial protection.
• Incentive programs.

Career progression

You own your career in their innovative, digital company. Enhancing your skills and delivering high performance is rewarded by competitive pay, incentive programs, and new opportunities to grow your career. Its market-leading employee share ownership program allows you to share in your collective success. When Schneider wins, they all win.

Work-life balance

They empower all their employees to work flexibly, manage their unique life, and work in the best way for them. You are enabled, empowered, and safe to decide when and how you work best. Working part-time or from the comfort of your home are just a few of the choices you can make when you need them most.

Company culture

At Schneider Electric, diversity is integral to its history, culture, and identity. Inclusion is the way they treat and perceive all differences. They want to create an inclusive culture where all forms of diversity are seen as a real value for the company.

About you

• Candidate must possess a Bachelor’s degree preferably in Business Studies/Administration/Management, ) Computer Science/Information Technology, or equivalent.
• Strong probing and problem-solving skills.
• Good communication skills – written and oral
• Keen attention to details
• At least 1 year of working experience in the related field is an advantage.
• Fresh Graduates are welcome.

How to apply

To apply for this position, click the “Apply on employer site” button on this page.

Schneider recruitment process:

• Online Application
• On-Demand Interview
• Talent Acquisition Interview
• Gamified Digital Assessment
• Assessment Centre: Business Case Presentation and Panel Interview

Source/s:

• se.com.ph
• youtube.com