Customer Service Agent - Digital Operations null

Your role

Some of the things they expect you to do are to:

• Ensure that all customer concerns are properly documented, processed, or referred to concerned fulfillment units / Resolving Parties.
• Adhere to set quality standards by providing excellent customer service at all times. 
• Report regularly to CCC Lead and perform other functions as deemed necessary.

About you

To apply, you must have the following qualifications/requirements:

• Bachelor’s degree in any related fields
• 0-2 years of work experience in Customer Service or other similar roles.
• Preferably has experience in Customer Service (voice / non-voice) for Digital Banking or Internet Banking
• Must have good time management skills to handle BAU
• Open for fresh graduates to apply.
• Open to work in Mandaluyong City, Ortigas.

Benefits

Reasons to work at SeABank include:

• Competitive salary
• Generous leave credits
• Option to convert sick leave to cash
• Work-from-home opportunities
• Work-life balance
• Prioritization of health and family
• Compensation, HMO, and rice allowance

Career progression

When you join Seabank, you can expect to gain experience in driving high-impact local projects and possess a holistic view of the business. You can make an impact and leave your mark by contributing to high-visibility projects across your rotations.

Sources

The following sources were used in researching this page:

• indeed.com/cmp/Seabank-Philippines/reviews
• seabank.ph/info
• linkedin.com/company/seabankph/about/