HR Advisor (Night Shift) null

Purpose

• Support line managers on simple HR matters (e.g. simple policy related queries, HR Systems navigation)
• Provide HR Advice support to Line Managers and Employees
• Review and execute processes in the HR System

Responsibilities

• Responsible for delivering HR advice to employees and line managers; supporting managers with HR-related cases.
• Provide seamless end-to-end resolution of HR queries to line managers and employees. Queries may include, but not limited to: Policy guidance; Absence management; Leave, Retirement, Benefits advice.
• Support Line Managers with Organizational Management, related to organizational changes.
• Support Line Managers with local and global policy queries.
• Apply policies to specific business situations, including determining exceptions.
• Support with the execution of global/local change initiatives.
• Upon request, provide insight to line managers through analysis of data from Workday and other HR Systems.
• Responsible for delivering great employee experience through pro-actively addressing employee and line manager needs.

Requirements

• Advocacy and inquiry - able to ask probing questions to zone in on the issue and provide advice based on policy and HR practice
• Problem solving and decision-making skills
• The ability to coach and offer advice/alternatives, as opposed to just providing answers
• Skills in having effective contracting conversations with the ability to manage expectations
• Partnering skills, and business understanding
• Organization and administrative skills
• Employee Centric and Service Excellence mindset
• Ownership; end to end accountability for resolution
• Empathy
• Assertiveness and courage to challenge
• Knowledge
• Good understanding of HR Model, and where to find specialist knowledge
• Knowledge of local and global policies, and the associated processes
• An understanding of policy intent with knowledge of when exceptions should be applicable