Your Role
- Address customer concerns through various channels.
- Coordinate and oversee field technician assignments.
- Manage in-house equipment repairs.
- Ensure client satisfaction with installations and repairs.
- Offer technical support to customers.
- Assist clients with basic technical troubleshooting.
- Maintain accurate work documentation.
- Ensure accurate billing and invoicing.
- Uphold company standards and regulations.
About You
To apply for this role, you need to have the following eligibility criteria:
- Graduate of Management or any related courses, Computer Science, IT or any related computer technology courses
- Excellent communication and interpersonal skills
- Computer Literate in MS Word and Excel
- Willing to be assigned in Quezon City
- Entry levels and fresh graduates are welcome to apply.
Compensation and Benefits
- Diverse interaction with customers, honing communication and problem-solving skills.
- Hands-on involvement in coordinating technicians and equipment repairs.
- Witnessing client satisfaction by exceeding technical expectations.
- Gaining exposure to technical matters and troubleshooting.
- Developing strong documentation and record-keeping skills.
- Ensuring precision in billing and invoicing, showcasing attention to detail.
Training & Development
Techcore stand at the culmination of our efforts, where dreams turned into achievements, and innovations became reality. The journey continues as we stride forward, empowered by our past and inspired for the future
Career Progression
When you step into the Techcore world, you're not just a member of a team; you're embraced as part of its close-knit family. Together, innovate, support, and flourish, cultivating a culture where each individual matters. Explore its job openings and embark on a journey where your unique contribution is celebrated.
Sources
The following sources were used in researching this page:
- techcore.com.ph/
- techcore.com.ph/about-us