Transition Engineer null

Your role

Trends Group Inc. is looking for talented individuals fitted for the role of Transition Engineer in Makati, Philippines.

The purpose of the position is to contribute to the successful implementation of Managed ICT Service projects, effectively transition clients to and from Managed ICT Service, and fulfill IT Service Management processes assigned to the team whilst minimizing disruption.

Some of the main duties and responsibilities include:

• Collaborating with the Transitions team member in the transitioning of projects into production services, using standard transition process.
• Collecting results of service testing, consolidates them, and submitting them to Transitions Senior Manager.
• Participating in regular meetings for the Project Implementation and Service Transition.
• Consolidating all project documentation and submitting it to Transitions Senior Manager.
• Assisting in the change management for internal Operations and Engineering changes.
• Following standard procedures for efficient and prompt handling of all changes to IT infrastructure, whether it’s rolling out new services, managing existing ones, or resolving problems in the code. Effective change management provides context and transparency to avoid bottlenecks, while minimizing risk.
• Supporting in the implementation of approved contractual changes.

About you

To be considered in the role, candidates must pass these work conditions:

• Preferably with a degree in Information Technology, Engineering, Management, or related courses.
• Open to fresh graduates and cadets.
• Experience in coordination, presentation, reporting.
• ITIL 4 Foundation (Optional)
• Reporting to the company’s main office in Makati City on a hybrid work arrangement.
• Collaborate physically and/or virtually with internal and external stakeholders.
• May travel for face-to-face client meetings.
• Attend training and acquire certifications that are applicable to the role.

Benefits

Trends fosters a great working facility that prioritizes the safety of their employees. The hybrid work setup also emphasizes work-life balance helping employees find time for their personal life.

Training & development

This role offers excellent training for IT and engineers by providing experience in a customer-focused environment. It is a great company for fresh grads because of the many certifications and learning it provides.

Source

• tgi.com
• indeed.com/tgi