2023 Specialist, Software Support null

About Emerson Manila 

Emerson is the global technology, software, and engineering powerhouse driving innovation that makes the world healthier, safer, smarter, and more sustainable. 

Your role 

• Remotely diagnose issues caused by the operating system, IIS, network, database, computer hardware, antivirus, firewalls, etc. using VPN or remote desktop applications.
• Provide quick and accurate solutions to software support issues.
• Perform as the final partner concern point for software support and accounting-related issues and report on all customer concerns to engineering.
• Determine whether support issues require escalation or review by the development group if issues are found with functionality within our product.
• Participate in beta testing of new software products and features and serve as the Engineering Department's main point of contact.

Training, development & rotations

The strength of Emerson is in the people who bring their passion and talents to work every day, and they are committed to helping their employees continue to grow and develop their skills. Dedicated employees take pride in working at the top of their fields and collaborating to find the next innovations together as a team.

Workshops by Category:

• Leadership Skills
• Professional Skills
• Business Skills
• Always-On Learning

Compensation & benefits

Competitive Wages and Benefits – They provide employees with a market-competitive pay and benefits package.

• Allowance: food, transportation, clothing
• Night Differential
• Life Insurance

Read more here...

Career progression

Emerson invests to set its leaders up for success. Few companies do a better job of developing leaders and helping them make great transitions into new roles. Whether coming in from the outside or preparing for a challenging new position internally, leaders at Emerson can expect the support they need to excel and drive the company forward.

Work life balance

They offer flexible hours, when possible, to help employees achieve work-life balance.

Company culture

At Emerson, they are committed to fostering a culture where they ensure every employee is valued and respected for their experiences and perspectives. They believe a diverse, equitable, and inclusive work environment contributes to the rich exchange of ideas that inspire innovation and bring the best solutions to their customers.

About you

• Bachelor's degree in Computer Science, Information Technology, and Computer Engineering.
• Basic knowledge of configuration and setup for Microsoft IIS Web Server.
• Solid grasp of Linux, Linux VMs, Microsoft SQL Server, and how to run scripts.
• Basic knowledge of TCP/IP networking and network troubleshooting and diagnostic skills, web-based enterprise software support, Internet software, e-mail, Windows 95, Windows NT, Windows 2000, Windows ME, Windows XP, Vista, AutoCAD, and AutoCAD Lite.

How to apply 

To apply for this position, simply click the “Apply” button on this page.

Emerson Manila continued with planned recruitment and hiring throughout the pandemic by utilizing virtual technologies and other techniques from sourcing to onboarding.

Source/s:

• emerson.com
• recruitday.com
• ph.prosple.com
• ph.indeed.com